Your first point of contact

Our Infopoint, the information desk of Studierendenwerk, will give you initial advice on our services. We will answer your questions on

  • Housing
  • Financial support
  • Finding your way around Campus
  • Finding the right contact within Studierendenwerk



BAföG Application Forms
You can collect and submit BAföG application forms at the Infopoint. If you have specific questions that concern your application please refer to the Student Funding Office.

Cashless Payment
If your card gets lost or damaged, you will receive a new one at the service desks of RWTH Aachen or FH Aachen. The Infopoint of Studierendenwerk Aachen can transfer the money from the lost or damaged card to your new one. If your Guest Card gets lost or damaged, please refer to the Infpoint.

Accident Insurance for Students
Accidents that happen during university-related activities must be notified to Studierendenwerk Aachen. An accident report and an enrollment certificate must be submitted to the Infopoint. Read more here.

Address and opening hours

Foyer Mensa Academica
Pontwall 3
52062 Aachen

Opening hous:
Mon.−Thur.  8 am-4 pm
Fri. 8 am-3 pm

Contact us

Miriam Piel
Tel. +49 241 80-93200
Fax +49 241 80-93114





Roland Wacharamanotham
Tel. +49 241 80-93200
Fax +49 241 80-93114


Studierendenwerk Aachen AöR
Pontwall 3 / 52062 Aachen
Tel.: +49 241 80-93200
Fax: +49 241 80-93114