BAföG/Finances | Contact & Opening hours

BAfoeG-Header-810-x-340

Advice

Visiting and telephone hours:

Visiting address

Amt für Ausbildungsförderung
Turmstraße 3
52072 Aachen

Visiting hours

To make an individual appointment, students can book an appointment via the online portal.

Important: Appointment requests must be made exclusively via the portal.

We also ask that appointments not be used exclusively for handing over documents or inquiring about the status of a case, in order to provide guidance to as many students as possible. Thank you!

Telephone hours

The service team for telephone consultation can be reached at the following numbers. The case workers are only responsible for processing the applications and are no longer available via telephone.

+49 241 80-93164
+49 241 80-93165
+49 241 80-93331
+49 241 80-93332

Mon 8:30 a.m.−1 p.m.
Tue 8:30 a.m.−1 p.m.
Wed 10 a.m.−noon, 1 p.m.−3 p.m.
Thu 8:30 a.m.−1 p.m.
Fri 9 a.m.−11 a.m.

 

E-mail contact

bafoeg@stw.rwth-aachen.de

For data protection reasons the BAföG Office cannot give detailed information about your application via email. The electronic transmission of personal data that the BAföG office works with in order to process applications is prohibited.

Note on application processing

BAföG applications are processed in the order in which they are received. It does not matter whether the documents are sent via post, mail or fax. If the case workers have to request missing documents, further processing is based on the date of receipt of the subsequently submitted documents, and no longer on the date of receipt of the application. Approval notifications are generated and sent out automatically in the middle and at the end of the month on the basis of the entries. The last date for submissions is approximately one week in advance.

We recommend using BAföG-Digital to hand in full applications.

Further contacts:

Deferment (Stundungen)

Frau Körner
Tel.: +49 241 80-93189
Room A2.05

Visiting address:
Amt für Ausbildungsförderung
Turmstraße 3 / 52072 Aachen

Postal address:
Studierendenwerk Aachen
Amt für Ausbildungsförderung
Pontwall 3 / 52062 Aachen

Telephone hours:
Mon−Fri 9 a.m.—noon

DAKA loan

Frau Pütz
Tel.: +49 241 80-93914
Room A2.05

bafoeg@stw.rwth-aachen.de

Visiting address:
Amt für Ausbildungsförderung
Turmstraße 3 / 52072 Aachen

Postal address:
Studierendenwerk Aachen
Amt für Ausbildungsförderung
Pontwall 3 / 52062 Aachen

Telephone hours:
Mon—Fri 8 a.m.—10 a.m.

Licence Fee Exemption

Frau Krott
Tel.: +49 241 80-93196
Room A2.02

Visiting address:
Amt für Ausbildungsförderung
Turmstraße 3 / 52072 Aachen
Room A2.02

Postal address:
Studierendenwerk Aachen
Amt für Ausbildungsförderung
Pontwall 3 / 52062 Aachen

Telephone hours:

Mon 8:30 a.m.−1 p.m.
Tue 8:30 a.m.−1 p.m.
Wed 10 a.m.−noon, 1 p.m.−3 p.m.
Thu 8:30 a.m.−1 p.m.
Fri 9 a.m.−11 a.m.